Versand

1. Order Processing Time

All orders are processed within 2–5 business days.
Orders placed on weekends or holidays will be processed on the next business day.

In rare cases (high-demand seasons or inventory transfers), processing may take slightly longer.

We currently ship to:

Orders are fulfilled through our U.S. warehouse and shipped using:

USPS、UPS、Amazon Logistics、TBA、Ontrac，2-7 days once shipped.
Global logistics, delivery usually takes 10-15 days.
Large, custom-made products take approximately 25-35 days to ship by sea (excluding production time).

Customers cannot choose a specific carrier; we will select the most reliable option.

Standard domestic delivery: see above
Remote areas may require longer delivery times.

Delivery times may vary depending on:

Shipping fees are calculated at checkout based on your delivery location, order weight, and shipping method.

Promotional free-shipping events may be offered during holidays.

Once your order is shipped, you will receive an email with:

Tracking may take up to 24 hours to show movement.

Please double-check your shipping address.

We are not responsible for:

If your package is marked as “Delivered” but you cannot find it, please contact the carrier first, then contact our support team.

If your package arrives damaged or missing items, contact us within 48 hours with:

We will handle it as quickly as possible.

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